Greydoorbooks Pty Ltd is dedicated to ensuring the privacy of our customers and has implemented rigorous security measures and procedures, so you can rest assured that any details you submit online remain secure.
Under no circumstances do we divulge any customer’s personal information obtained via our website to any third party.
Your Greydoorbooks User Profile
When placing an order and/or registering with Greydoorbooks Pty Ltd, we are required to obtain pertinent information regarding yourself and your delivery destination. These details include your name, home address, email address and phone number - we will also require the delivery address for your parcel, should it differ to your home address. This information is stored securely on our web server and is collected only to help us serve you better with any enquiries you may have. As stated above, under no circumstances will we divulge your personal details to any third party.
Data Use
Statistical information regarding sales or page visits obtained through customer sessions may be used internally for marketing purposes, or at our discretion forwarded to reputable third parties. This information is collated from the amassed data available on our databases and contains no personal information relating to our customers.
Cookies
The Greydoorbooks Pty Ltd website utilises and stores cookies on your computer to record an id we use to identify your session, so we know what’s in your shopping basket and whether you need to be charged GST - this information is vital for our online shopping process. Cookies are used for this purpose only and are in no way a detriment to your PC or online shopping experience.
Credit Card Information
Your security is of utmost importance to us at Greydoorbooks Pty Ltd and we have taken every effort to ensure credit card details submitted online are protected from unauthorised parties. For more information regarding our internet security measures, please refer to the Website Security section on this page.
Sharing of Information
Sharing with our Contractors: We may employ other companies and individuals to perform functions on our behalf. Examples include e-mail communications; customer lists management, data analysis, marketing assistance, and customer relationship management. These companies and individuals have access to personal information needed to perform their functions, but they are not permitted to use such information for other purposes without our permission.
Promotional Offers: We may send you offers on behalf of our company or other businesses, or permit other businesses that we are working with to send you offers, if we believe that you may be interested in receiving these offers. If you do not want to receive such emails in the future, you can notify us, by clicking on the "unsubscribe" link attached to each email.
Accessing Your Personal Information
You are legally entitled to know what personal information an organisation holds about you and how that information is processed. If you would like to know what information we currently hold about you, please contact us by e-mail at privacy@greydoorbooks.com with the subject heading “Information Access”.
Security
We seek to take all reasonable security measures to safeguard against the loss, destruction, use, modification or disclosure of, or unauthorised access to, any personal information you have given us.